Babu nasara, babu kuɗi
Yadda ClaimWinger ke aiki
Kana aika bayanan tafiya, muna duba ko EU 261 ko UK 261 na aiki, sannan mu kula da daawa ga airline da escalation idan ya dace.
Me ya faru da tafiyarka?
Idan ka cancanta, diyya na iya kaiwa EUR 600 ga kowane fasinja.
Zabi yanayin da ya fi kama da abin da ya faru:
Matakan tsari
Aika bayanan jirgi
Lambar jirgi, rana, route, airline da abin da ya faru sun isa fara tantancewa.
Muna duba scope na doka
Ga routes daga Najeriya da Yammacin Afirka, muna raba EU/UK departures, EU/UK carriers da non-EU/UK carriers.
Muna aika daawa ga airline
Muna shirya hujjoji, takardu da sadarwa a madadinka.
Ka karbi diyya
Idan an samu diyya, muna cire kudin nasara sannan mu tura maka sauran kudin.
Cases da muke kula da su
Diyya saboda jirgin da ya makara
Jinkiri fiye da awa 3 a karshen tafiya, technical issues, operational delays da missed connections a booking daya.
Diyya saboda jirgin da aka soke
Soke jirgi da short notice: refund, rerouting da fixed compensation ana duba su daban.
Cases masu rikitarwa
Strike, rerouting, foreign carrier, rejection mara bayani ko tafiya mai connection.
Takardun da ke taimakawa
- booking confirmation ko e-ticket
- boarding pass idan kana da shi
- sakonnin airline game da delay/cancellation
- rasit na abinci, otal ko sufuri
- amsar rejection daga airline idan ka riga ka yi daawa
Mu fara da duba route
Musamman ga tafiya daga LOS, ABV, KAN, PHC ko ACC, route da operating carrier ne ke yanke ko EU 261 ko UK 261 na aiki.