Understand EU 261 for your route

Compensation for delayed flight

If you reach final destination more than 3 hours late, and EU 261 cover the route, you fit claim EUR 250-600. We check route, operating carrier and the reason airline give.

3h+
250-600 EUR
No upfront payment
Step 1 of 813% done

Wetin happen to your flight?

If your case qualify, compensation fit reach EUR 600 for each passenger.

Choose the option wey match your case:

Which flights from Nigeria or EU the rules fit cover?

Flight wey start from EU/EEA usually dey protected no matter passenger passport. Flight from Lagos, Abuja, Kano, Port Harcourt or Accra to EU depends on operating carrier and destination. EU airline from non-EU country to EU fit fall under EU 261. Air Peace, Arik, Turkish Airlines, Qatar Airways, Emirates, Ethiopian, Royal Air Maroc or other non-EU carrier from Nigeria or West Africa usually no fall under EU 261, except when the flight starts from EU.

Checklist

  1. You get confirmed booking or ticket.
  2. You reach final destination more than 3 hours late.
  3. The route dey inside EU 261 scope.
  4. The reason dey under normal airline responsibility, no be extraordinary circumstances.

Possible amount

EU 261/2004 uses fixed compensation amounts based on distance. Before you send a claim, check the estimate for your case: calculator.

Flight distanceCompensation
up to 1,500 km250 EUR
1,500-3,500 km or intra-EU flight over 1,500 km400 EUR
over 3,500 km outside EU/EEA600 EUR

Route examples for Nigeria, West Africa, EU and UK

RouteApprox distancePossible amount
Frankfurt (FRA) - Lagos (LOS)approx 4,850 kmEUR 600
Paris (CDG) - Abuja (ABV)approx 4,450 kmEUR 600
Amsterdam (AMS) - Lagos (LOS)approx 5,000 kmEUR 600
Brussels (BRU) - Abuja (ABV)approx 4,650 kmEUR 600
Lagos/Abuja - Dubai/Doha/Istanbul - Europenon-EU carrierusually no EU 261

Your trip dey under EU 261?

For Nigeria and West Africa routes to Europe, operating carrier matters a lot. Send flight details; we go check route, carrier, arrival delay and airline reason.

check flight for free

Extraordinary circumstances

Airline must prove say the problem dey outside normal operation and no reasonable measure fit avoid am.

Often extraordinary circumstance

  • serious weather wey close airport
  • air traffic control restrictions
  • security issue or political emergency
  • airport or airspace closure

Often not extraordinary circumstance

  • normal technical fault
  • crew planning or airline scheduling
  • strike by airline own staff
  • knock-on delay from previous flight

Naija Pidgin: complaint route

First send written claim to the airline. If no answer or rejection weak, depending on route you fit use the NEB for the departure country after the written airline claim. NCAA in Nigeria is a local passenger-rights route, but no be the body wey enforce EU 261 or UK 261; ClaimWinger checks whether Europe or UK escalation makes sense.

FAQ

1. Nigerian passenger fit claim EU 261?

Yes. Passport no be the main test. Route and operating carrier matter. If flight starts from EU/EEA, or EU carrier brings passenger to EU from outside, rights fit exist.

2. LOS or ABV to Europe with Emirates or Qatar Airways dey covered?

Usually no under EU 261, because na non-EU carrier from non-EU country. Return flight from EU fit be different.

3. Delay dey count from departure or arrival?

For delayed-flight compensation, final destination arrival delay matters, usually 3 hours or more.